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COVID-19 Information

Latest COVID-19 Response 


CHICAGO & STREETERVILLE BRANCHES: Per Chicago Department of Public Health mandate, effective Friday, August 20, 2021 all individuals aged 2 and over, regardless of vaccination status, will be required to wear a mask while indoors in public settings, to include our branch locations and the Streeterville and Monroe buildings. This includes employees, members, and visitors. 

ROCKFORD BRANCH: Per State of Illinois mandate as announced by Governor J. B. Pritzker on August 26, 2021, all individuals aged 2 or over, regardless of vaccination status, will be required to wear a mask when indoors in public settings, including our Rockford/Show Place branch, effective Monday, August 30, 2021. This includes employees, members, and visitors. 

EVANSTON BRANCH: Per City of Evanston mandate, effective Friday, August 27, 2021 all individuals aged 2 and over, regardless of vaccination status, will be required to wear a mask while indoors in public settings, to include our Evanston branch. This includes employees, members, and visitors. 

We continue to to maintain our increased cleaning procedures and use of plexiglass dividers.

If you choose not to visit us in person: 

As always, we consider the safety of our members, our employees, and our community first. If you have questions as to how we can serve you best, please call us at (888) 328-8677 and we will be happy to work with you

Be Aware Of Scams

As is the case with any time of crisis, financial scams are on the rise and we encourage you to be on alert. First Northern Credit Union will never ask for your personal information via phone, email, or text message. If you have any concerns, please call us at (888) 328-8677 to verify the validity of any request you find suspicious. Learn more at our Security & Fraud Center.

Other Ways We Can Help

  • Make use of our partnership with BALANCE, a non-profit organization providing free, confidential, financial counseling services.
  • Log into your account via online banking on our mobile app, and take advantage of the free budgeting tools provided.
  • Having trouble making a loan payment? Let's talk. Contact a Lending Service Representative today at 888-328-8677 ext. 355 to find out what options you may have.
  • If you are have trouble making your First Northern Mortgage payment, please email Midwest Loan Services directly at lossmit@midwestloanservices.com or all them at 800-262-6574 to find out what options you may have.