Members Audio Program (MAP)

Telephone Banking Members Audio ProgramAccess your accounts 24 hours a day, seven days a week via telephone using First Northern’s Members Audio Program (MAP).

With MAP, you can obtain account balances, transfer funds, review your checking history, make loan payments and more.

To check your First Northern Visa Credit Card balance, contact the VISA toll-free customer service line at (800) 322-8472

Getting Started with MAP:

  • Call (888) 328-8677 and press option 1.
  • Press option 1 for MAP.
  • Select a language. 1 # for English, 2 for Spanish.
  • Enter your member number followed by the # sign.
  • Enter your PIN followed by the # sign. Entering your PIN gives access
    to your savings and checking account balances.
  • For other transactions, enter a transaction code followed by the # sign.           For a list of available transactions, enter * #.
  • To disconnect, enter 0 #.