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Contact Us

Please do not submit personal information such as your account number or Social Security Number. We typically reply to messages within one business day.

Phone Center

  • Monday 8:00 am - 4:30 pm CT
  • Tuesday 8:00 am - 4:30 pm CT
  • Wednesday 9:30 am - 4:30 pm CT
  • Thursday 8:00 am - 4:30 pm CT
  • Friday 8:00 am - 4:30 pm CT
  • Saturday & Sunday closed

For assistance on Saturdays from 9:00am to noon, please contact the Rockford or Evanston branches directly.

VIEW BRANCH LOCATIONS & HOURS  

Corporate Office

First Northern Credit Union
230 West Monroe Street, Suite 2850
Chicago, IL 60606

Lost or stolen card?

  • Debit Card: Call us at (888) 328-8677 during business hours. After hours, contact Visa Debit Card customer service at (800) 523-4175.
  • Credit Card: Call us at (888) 328-8677 during business hours. After hours, contact Visa Credit Card customer service at (800) 322-8472.