How We Protect You

We're committed to providing our members with a secure online banking environment and resources to assist you in reducing your risk for fraud. We also provide alert options to help recognize fraudulent charges and changes to your online account, so we can work with you to freeze your accounts quickly and prevent additional fraud.

Setting up Account & Security Alerts

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Other benefits for First Northern Visa^® Credit Card holders

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Visa Debit Card Suspicious Transaction Alerts

Starting February 10th, 2025, First Northern Credit Union Visa Debit Card holders may receive text messages in order to verify suspicious transactions. These text messages will only request you reply with a simple YES or NO. If you reply YES, no additional reply will be needed. If you reply NO, you will be asked to call our Fraud Center. Members of our Fraud Center may request identifying information such as full name and full account number. Never provide your Online Password, Any Security Code texted or emailed to you, the CVV (3 Digits on the back of your Card), or PIN.

If you are ever unsure about an email, text, or phone call - hang up and call us directly during normal business hours at (888) 328.8677 ext. 503.

Suspicious Activity Texts for First Northern Debit Cards

As fraud evolves, the resources we can use to reduce your risk evolve as well. Starting in February 2025, First Northern Credit Union Visa® Debit Card users will receive text messages to verify potential suspicious activity on their cards.

Chase Fraud Alert Scam

An increase in fraud with Chase accounts has created an opportunity for scammers to take advantage of consumers by claiming to assist with these fraud incidents.

Unpaid Tolls Scam

Recently, Illinois residents have been waking up to text messages on their phones claiming they have an unpaid balance - which is associated with a hefty fine if left unpaid. This scam may provide your financial and personal information to those would would use it for fraudulent activities and avoiding it may be easier with our tips.