Skip to main content

Identity Theft Recovery Checklist

Print

Do you believe you have been a victim of identity theft? Your personal information, such as Social Security Number, Date of Birth, and Mother's Maiden Name can all be used to gain access to your credit potential.

Call First Northern immediately to report the suspected fraud at (888) 328-8677 during business hours. 

Additional information to help you understand identity theft can be found at our blog. If your accounts with First Northern have been impacted, you can refer to each individual checklist provided on our Fraud Recovery page for the appropriate steps to take.

Additional Tips for Recovery from Identity Theft:

  1. Obtain copies of your credit report, and freeze your credit report, with all three national agencies. Information on how to do this can be found within the Credit Report section of our Fraud and Security Center. If you already have an account with any of these agencies, changing your password once your credit has been frozen may also help with recovery.
  2. File a police report with your local police department.
  3. Visit IdentityTheft.gov for additional information and steps.
  4. The state of Illinois has a dedicated team and services for identity theft. Contact them to guide you through the steps you should take and will be able to answer any questions you have.
  5. The following steps will most likely be recommended by the state or national agency assisting you. If you are seeking additional steps you can take immediately, these can be followed.
    • Change any passwords associated with financial institutions including credit card companies, banking, investments, and any accounts with credit reporting agencies.
    • Change any passwords associated with mobile devices. 
  6. Notify your employer, family members, or any close contacts that you believe might be contacted or impacted by this breach of information.

Remember, First Northern Credit Union will NEVER make an unsolicited call or text, and ask you to provide your PIN, 3-digit code on the back of your card, one-time-passcode, full credit or debit account number, or online banking credentials/password. If you receive an unsolicited call or text from someone identifying themselves as First Northern Credit Union, do not provide this information and call us at 888.328.8677.

Suspicious Activity Texts for First Northern Debit Cards

As fraud evolves, the resources we can use to reduce your risk evolve as well. Starting in February 2025, First Northern Credit Union Visa® Debit Card users will receive text messages to verify potential suspicious activity on their cards.

Read More

Chase Fraud Alert Scam

An increase in fraud with Chase accounts has created an opportunity for scammers to take advantage of consumers by claiming to assist with these fraud incidents.

Read More

Unpaid Tolls Scam

Recently, Illinois residents have been waking up to text messages on their phones claiming they have an unpaid balance - which is associated with a hefty fine if left unpaid. This scam may provide your financial and personal information to those would would use it for fraudulent activities and avoiding it may be easier with our tips.

Read More