Electronic Withdrawal Fraud Recovery Checklist

Have you found an unusual or unauthorized transaction in your checking account while viewing your account transactions via online/mobile banking or on your latest statement?

These transactions will be identified on your statement or online/mobile banking as an Electronic Withdrawal. These are not from debit card usage.

Call First Northern immediately to report the suspected fraud at (888) 328-8677 during business hours.
First Northern will close your checking account and open a new one, rendering the previous account number inactive. You can bring in any unused checks to any First Northern branch to have them securely disposed of. If you wish to order checks for the new account, you can do so here.
You will receive a dispute form to complete for any fraudulent transactions that have successfully posted to your account. You will need to complete one form per each occurrence of fraud.
- If you would like to fill this form out in advance you can locate the Unauthorized Debit (ACH) Form on our website on our forms page.
Review any recurring payments that are associated with the account number that has been closed. Utilities may request your routing and checking account number for automatic monthly payments. Ensure you have updated any impacted auto payments to the new account number.
You also have the right to file a police report.

Suspicious Activity Texts for First Northern Debit Cards

As fraud evolves, the resources we can use to reduce your risk evolve as well. Starting in February 2025, First Northern Credit Union Visa® Debit Card users will receive text messages to verify potential suspicious activity on their cards.

Chase Fraud Alert Scam

An increase in fraud with Chase accounts has created an opportunity for scammers to take advantage of consumers by claiming to assist with these fraud incidents.

Unpaid Tolls Scam

Recently, Illinois residents have been waking up to text messages on their phones claiming they have an unpaid balance - which is associated with a hefty fine if left unpaid. This scam may provide your financial and personal information to those would would use it for fraudulent activities and avoiding it may be easier with our tips.