We’re excited to share that our chatbot just got a major upgrade and is now a full virtual assistant ready to help you get answers fast. It’s available anytime, so whether you’re squeezing in a quick question during the day or checking something late at night, it’s there when you need it.
You’ll still find it in the same spot as always, sitting in the lower right corner of our website on every page. Just ask your question and you’ll get the answer you’re looking for. Whether you’re tracking down details about digital banking, loans, or membership, the virtual assistant gives you a simple way to get the information you need without searching around.
If you ever need a real person to step in, that’s easy too. During normal business hours, the virtual assistant can connect you with a team member who can continue the conversation with you. You won’t have to start over or explain everything again.
We’re always working to make your experience smoother and more helpful. This upgraded virtual assistant is another step toward faster answers and an easier way to get support. Give it a try the next time you visit our site and see how helpful it can be.